SMS Program Terms

Legal entity: Atlas Human AI, LLC d/b/a FiveFacts AI (Wyoming). Website: fivefactsai.com. Last updated: July 11, 2026.

These SMS Program Terms apply to the text messages you receive from FiveFacts AI when you request and take part in a demo. By checking the consent box on our application form and providing your mobile number, you agree to these terms.

1. Program name

FiveFacts AI Demo Messaging.

2. Program description

This is a demo program. When you request a live demo, our AI agent may text the mobile number you provide to schedule the demo, to run it, and to follow up with you about it. Messages relate only to the demo you asked for. This is not a marketing or promotional subscription.

3. Message frequency

Message frequency varies. The number of messages depends on how you interact with the demo and follow-up.

4. Cost

Message and data rates may apply. These charges come from your mobile carrier, not from us. Check your plan for details.

5. How to opt out

Reply STOP to any message to opt out at any time. After you reply STOP, we will send one confirmation message and then stop sending demo messages to that number. You may continue to receive messages for any other program you separately opted into.

6. How to get help

Reply HELP to any message for help, or contact us at support@fivefactsai.com. For assistance, you can also visit fivefactsai.com.

7. Carriers

Carriers are not liable for delayed or undelivered messages.

8. Supported carriers

The program is available on major U.S. carriers. Carrier participation may change, and we are not responsible for carrier delivery.

9. Your consent and eligibility

You confirm that the mobile number you provide is yours or that you are authorized to use it, and that you are at least 18 years old. Consent to receive these messages is not a condition of any purchase. Calls and messages may be made using an AI-generated or artificial voice and automated technology, as described on the application form.

10. Privacy

Your mobile opt-in data and consent will not be shared with or sold to third parties for marketing purposes. For details on how we handle your information, see our Privacy Policy at https://www.fivefactsai.com/privacy.

11. Changes

We may update these SMS Program Terms from time to time. Changes take effect when posted, and we will update the "Last updated" date above.

12. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL, AND IT REQUIRES INDIVIDUAL ARBITRATION INSTEAD OF CLASS OR REPRESENTATIVE ACTIONS.

12.0 Acceptance and Formation. You accept these Terms, including this Section 12, when you check the consent box on our demo form agreeing to these Terms and consenting to receive calls and text messages. These Terms and this Section 12 are presented and made available to you at that time, and checking that box manifests your agreement to arbitrate as set out below. The date you check that box is the date the opt-out period in Section 12.8 begins.

12.1 Agreement to Arbitrate. You and Atlas Human AI, LLC d/b/a FiveFacts AI ("FiveFacts") agree that any dispute, claim, or controversy arising out of or relating to these Terms, the SMS Program, any call or text message made or sent to you by or on behalf of FiveFacts, whether or not you were the intended recipient and whether or not it was part of the SMS Program, your consent or alleged consent, any revocation or request not to be called or texted, our privacy practices, or the relationship between us (each, a "Dispute"), will be resolved by binding individual arbitration rather than in court, except as expressly set out below. This includes, without limitation, claims under the Telephone Consumer Protection Act, the Telemarketing Sales Rule, federal or state do-not-call laws, state telemarketing, telephone-solicitation, automatic-dialing, artificial-voice, or consumer-protection laws, and any claim based on contract, tort, statute, regulation, ordinance, fraud, or any other legal or equitable theory. This Section 12 evidences a transaction involving interstate commerce and is governed by the Federal Arbitration Act, 9 U.S.C. Sections 1 through 16. This Section 12 applies to Disputes that arose before, on, or after the date you accepted these Terms, including any Dispute based on a call or text message sent to you before your acceptance.

12.1(b) Parties Covered. In this Section 12, "FiveFacts" also includes Atlas Human AI, LLC's parents, subsidiaries, affiliates, and their respective officers, directors, employees, agents, and service providers, and each client or other person on whose behalf a call or text message was made or sent to you. Each of them is an intended third-party beneficiary of this Section 12 and may enforce it and compel arbitration to the same extent as FiveFacts. This Section 12 also binds your heirs, successors, and assigns.

12.2 Delegation. The arbitrator, and not any court, has exclusive authority to resolve any question about the interpretation, scope, applicability, or enforceability of this Section 12, including whether a Dispute is subject to arbitration. A court will decide any dispute concerning whether an agreement to arbitrate was formed, whether you validly opted out under Section 12.8, or the enforceability and effect of Section 12.5 and the related severability provisions in Section 12.11.

12.3 Informal Resolution First. Before starting an arbitration, the party raising a Dispute must send the other party an individualized written notice describing the nature and factual basis of the Dispute and the relief sought. Notice to FiveFacts may be sent by email to legal@fivefactsai.com or by mail to Atlas Human AI, LLC d/b/a FiveFacts AI, 30 N Gould St Ste N, Sheridan, WY 82801. FiveFacts will send notice to you using the most recent email address, mobile number, or mailing address you provided. The notice must be individualized, must describe your own Dispute, and must be signed personally by you (and by your counsel if you are represented). A mass or templated notice that does not describe your individual Dispute does not satisfy this requirement.

The parties will attempt in good faith to resolve the Dispute for 30 days after receipt of the notice. Any applicable limitations period and filing-fee deadline will be tolled from the date the notice is received until the end of that 30-day period. Either party may begin arbitration after the 30-day period ends, or earlier if the receiving party states in writing that further informal efforts will not resolve the Dispute. This Section does not prevent either party from seeking temporary relief necessary to prevent immediate and irreparable harm while informal resolution is pending.

12.4 Arbitration Procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, when applicable, its Mass Arbitration Supplementary Rules then in effect, except as modified by these Terms. The rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879.

The arbitration will be conducted by one neutral arbitrator. For claims of $25,000 or less, either party may choose an arbitration by telephone, video conference, or written submissions, subject to the arbitrator's authority to require a hearing when necessary for a fair resolution. At your election, any in-person hearing will take place in the county or comparable jurisdiction where you reside or in Sheridan County, Wyoming, unless you and FiveFacts agree in writing to another location.

If AAA is unavailable or unwilling to administer the arbitration, the parties will attempt in good faith to select another nationally recognized consumer-arbitration administrator. If they cannot agree, either party may ask a court of competent jurisdiction to appoint an administrator or arbitrator under 9 U.S.C. Section 5, on terms no less favorable to the consumer than this Section 12. If AAA declines administration because FiveFacts failed to comply with AAA requirements or failed to pay required fees, you may elect to pursue the Dispute in court.

The arbitrator may award any remedy or relief available to an individual under applicable law, subject to Section 12.5. Judgment on the award may be entered in any court of competent jurisdiction.

12.4A Batch Arbitration. If 25 or more demands for arbitration are filed against FiveFacts that raise similar claims and are filed by or with the coordination or assistance of the same law firm or group of firms within a 90-day period, the demands will be administered in batches of no more than 50. FiveFacts and claimants' counsel will each select 10 demands from each batch to proceed first as a bellwether tranche before a single arbitrator, and no filing, administrative, or arbitrator fees are due on the remaining demands in the batch until they are selected to proceed. The parties will use the bellwether outcomes to attempt to resolve the remaining demands through a single mediation. Batching is solely for administrative efficiency: each demand is decided on its own individual merits, the arbitrator may not award relief on an aggregate or class-wide basis, and this provision does not affect the Class Action Waiver in Section 12.5. If this provision is found unenforceable, it will be severed and the rest of this Section 12 will remain in effect.

12.5 Class Action Waiver. YOU AND FIVEFACTS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, PRIVATE-ATTORNEY-GENERAL, OR OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims without the written consent of all affected parties, may not preside over any form of a representative, collective, coordinated, or class proceeding, and may not award relief to anyone other than the individual parties before the arbitrator. If a court decides that applicable law bars enforcement of any part of this Section 12.5 as to a particular claim or request for relief, then that claim or request for relief, and only that claim or request for relief, will be severed from the arbitration and may be brought in a court of competent jurisdiction, while all other claims will proceed in arbitration.

Public Injunctive Relief. Nothing in this Section 12 waives, or will be construed to waive, any right to seek public injunctive relief that cannot lawfully be waived. To the extent a Dispute includes a claim for public injunctive relief (relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the general public), that specific claim will be severed and stayed while all other claims and requests for relief are resolved in individual arbitration, and after that arbitration concludes the severed public injunctive relief claim may proceed in a court of competent jurisdiction. This paragraph controls over any conflicting language in Sections 12.4 and 12.5. If this paragraph is found unenforceable, the sole consequence is that the claim for public injunctive relief proceeds in court while every other claim and request for relief remains in arbitration; the remainder of this Section 12 stays in full effect.

12.6 Jury Trial Waiver. If for any reason a Dispute proceeds in court rather than arbitration, YOU AND FIVEFACTS EACH WAIVE ANY RIGHT TO A JURY TRIAL.

12.7 Small Claims Exception. Either party may bring an individual claim in a small-claims court for disputes within that court's jurisdiction, so long as the matter stays in that court and proceeds only on an individual basis.

12.8 Your Right to Opt Out. You may opt out of this Section 12 by sending an individualized written notice no later than 30 days after you first accept these Terms. The notice must include your name, the mobile number associated with your acceptance, and a clear statement that you are opting out of the arbitration agreement.

You may send the notice by email to legal@fivefactsai.com or by mail to Atlas Human AI, LLC d/b/a FiveFacts AI, 30 N Gould St Ste N, Sheridan, WY 82801. An email notice is timely when transmitted, and a mailed notice is timely when postmarked. FiveFacts will retain a record of timely opt-out notices. FiveFacts will not deny services or otherwise penalize you for opting out. If you timely opt out, this Section 12 will not apply to you, but the remaining Terms will continue to apply. An arbitration opt-out does not enroll you in, or opt you out of, any call or SMS program.

12.9 Fees and Costs. FiveFacts will pay all AAA filing, case-management, administration, hearing, and arbitrator fees, except that you may be required to pay the lesser of: (a) the consumer filing fee required by the AAA Consumer Arbitration Rules; or (b) the filing fee you would pay to bring the same claim in a court of general jurisdiction where you reside. FiveFacts will pay or reimburse that amount if applicable law or the arbitrator determines that payment is necessary to ensure your access to arbitration.

Each party will pay its own attorneys' fees and costs unless applicable law authorizes an award of those fees or costs to the prevailing party. FiveFacts will not seek reimbursement from you for arbitration fees paid by FiveFacts except to the extent expressly authorized by applicable law and ordered by the arbitrator after a finding that a claim was filed for harassment or was patently frivolous.

12.10 Changes to This Section. FiveFacts may amend this Section 12 only by providing you with at least 30 days' advance written notice describing the material change. FiveFacts will provide notice of any material change to this Section 12 by email to the address associated with your enrollment or by posting the updated Terms with a new effective date. No change to this Section 12 will apply to any Dispute that arose, or of which FiveFacts had written notice, before the change's effective date.

You may reject any material amendment by sending notice within 30 days after the amendment notice is transmitted to you. Your rejection notice may be sent by email to legal@fivefactsai.com or by mail to Atlas Human AI, LLC d/b/a FiveFacts AI, 30 N Gould St Ste N, Sheridan, WY 82801. If you timely reject an amendment, the version of Section 12 in effect immediately before the amendment will continue to govern. Rejecting an amendment will not affect any other part of these Terms or your eligibility to use the SMS Program.

12.11 Severability and Survival. Except as provided in Section 12.5, if any provision of this Section 12 is held invalid or unenforceable as to a particular claim, party, or request for relief, that provision will be severed only to the minimum extent necessary, and the remaining provisions will remain in effect.

If a final judicial decision determines that the waiver in Section 12.5 is unenforceable as to a particular claim or request for relief, that claim or request for relief, and only that claim or request for relief, will proceed in a court of competent jurisdiction. All arbitrable claims will remain subject to arbitration, and any court proceeding will be stayed pending completion of arbitration to the extent permitted by law.

If a final judicial decision determines that the prohibition on class arbitration itself is unenforceable and that class arbitration must be permitted, then the agreement to arbitrate in this Section 12 will be void as to that proceeding, and the proceeding must be brought in court rather than in class arbitration. This Section 12 survives termination of these Terms and the relationship between you and FiveFacts.

12.12 Law and Venue for Non-Arbitrable Matters. The Federal Arbitration Act governs this Section 12. Except to the extent federal law applies or preempts state law, Wyoming law governs these Terms without depriving you of any nonwaivable protection provided by the law of the state where you reside.

Any individual Dispute that is not subject to arbitration may be brought in a court of competent jurisdiction in the county or comparable jurisdiction where you reside or in Sheridan County, Wyoming. The parties may also agree in writing to another venue. Section 12.7 permits a small-claims action in the consumer's local court, and any claim for public injunctive relief severed under Section 12.5 may be brought in a court of competent jurisdiction where the consumer resides. Section 12.4's arbitration hearing-location election governs only the location of an in-person arbitration hearing and does not affect court venue.

13. Contact

Atlas Human AI, LLC d/b/a FiveFacts AI Support: support@fivefactsai.com Mailing address: 30 N Gould St Ste N, Sheridan, WY 82801